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 Customer Survey

At Sportsspread, we seek customer feedback. How did we serve you? What can we do better? How can we improve service? Please share your experience with us about our site, our product selection and our services. You are invited to complete and submit the feedback form below.

Personal Details

Type of feedback:
Name:
Account Number:
Email Address:
Comments:

Product Selection

What do you think of the product selection? Too Much
Just Right, I have everything I need
I want to see more
Is there any particular area you would like to see us offer more choices?
Did you find the site information useful? Very Useful
Somewhat Useful
Not much use
What can we improve on information display?

About Our Telephone Trading

Did our Traders help you with your needs? Yes, the experience was pleasant.
No, it was somewhat disappointing.
What can we do improve service for next time?

About Our Customer Service

Did our Customer Service staff help you with your needs? Yes, the experience was pleasant.
No, it was somewhat disappointing.
What can we do improve service for next time?

About Our Gold Client Program:

Would you like to know more about our new Gold client program? Yes.
No.
If not, why:
Do you know the advantages of Gold client membership? Yes.
No.
If yes, do you enjoy the savings?

About Our Website:

Do you trade online? Yes.
No.
Were you able to navigate the site easily? Yes, Everything was easy to find.
No, it was confusing.
Do you find our website "user-friendly"? Which area do you think we could improve on our website?

Rate Our Service:

Quality of website: Poor 1 2 3 4 Excellent
Quality of telephone service: Poor 1 2 3 4 Excellent
Helpfulness of staff: Poor 1 2 3 4 Excellent
Quality of product offering: Poor 1 2 3 4 Excellent
Quality of customer service: Poor 1 2 3 4 Excellent
Quality of in-running service: Poor 1 2 3 4 Excellent
Overall satisifaction: Poor 1 2 3 4 Excellent
   
 

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Risk Warning - Spread Bets carry a high level of risk to your capital.
Only speculate with money you can afford to lose. Spread betting may not be suitable for all customers;
so ensure you fully understand the risks involved and seek independent advice if necessary. Disclaimer