SportsSpread.com Data Protection & Privacy Policy

This document is the full SportsSpread.com Data Protection Statement and describes the way in which SportsSpread.com deal with the information and data you provide to us to enable us to manage your relationship with SportsSpread.com.
We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in this Data Protection Statement. Information may be provided to us via the SportsSpread.com website (the "Website"), telephone calls or any other means. By accepting this Data Protection Statement you agree that you understand and accept the use of your personal information as set out in this policy. If you do not agree with the terms of this Data Protection Statement please do not use the Website or otherwise provide us with your personal information.

Who we are:
References in this Data Protection Statement to “SportsSpread.com”, “we”, “us” or “our” relate to Tradespread CR S.R.L Registered number 3-102-714577. having its registered office at San Jose, Curridabat Centro, Residencial Lomas de Curridabat casa 4-E, Costa Rica a company for Gaming. We control the way your Personal Data is collected and the purposes for which your Personal Data is used by SportsSpread.com, acting as the “data controller” for the purposes of applicable European data protection legislation.

Contacting us:
If you have any concerns, or would like more detail about how we process your Personal Data, you can contact us at compliance@sportsspread.com.

Protecting Your Personal Data
Your Personal Data is protected by law. The law states that we can only process your Personal Data when there is a genuine reason to do so and it must be one of the following:

  • To fulfil any contract that we have with you
  • We have a legal obligation
  • Where you have consented to the processing
  • When it is in our legitimate interest
  • When it is in the public interest
  • When it is in your vital interests

Legitimate Interests
When we have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected and we must not process it in a way that would be unfair to you or your interests.
If we do use legitimate interests as a reason to process your Personal Data we will tell you that we are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may over-ride your right to object.

How long we keep your Personal Data
Whenever your data is kept by SportsSpread.com we will ensure that it is appropriately protected and only used for acceptable purposes.
We will keep your data for as long as is provided by law.
If you are no longer a customer of SportsSpread.com, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.

If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing services required to run your account. Not providing your Personal Data may mean we are unable to provide you with products or services.

How do we use this information?
We process personal information for the services we provide to you and business-related purposes:

Account setup, verification and management:
We use personal information such as your name, email address, phone number, and information about your device to set up and administer your account, provide technical and customer support and training, verify your identity, process payment information and send important account and Service information. As a condition to using our Services, we will ask you to share your precise geolocation so we can ensure that we are authorised to provide the Services to you in your location. The above processing is required in order for us to provide the Services to you pursuant to our terms and conditions.

To verify your age and accuracy of your registration details, including disclosure of such information to third parties e.g. financial institutions and third-party reference agencies. This is required for the purpose of our complying with our legal obligations. We may also use personal information to enforce our terms and conditions.

Personal Information: We use personal information to deliver and suggest tailored content to personalise your experience with our Services. This is processing which is necessary for the purpose of our legitimate interests in delivering or presenting relevant content to our customers.

Marketing and events: Subject to any preferences you have expressed (where applicable), we use personal information to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, online, push notification or otherwise. We will do this during the period of your relationship with us and, unless specifically instructed otherwise by you, for a reasonable period of time after the relationship has ended in order to inform you about products, services, promotions and special offers which we think may be of interest to you. If we send you a marketing email or SMS, it will include instructions on how to opt out of receiving these marketing communications in the future. You can also manage your information and update your marketing preferences through the “My Account” tab when you login to your account. Please allow up to 48 hours for any changes you make to your marketing preferences to be fully processed. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions. We will, from time to time, send you marketing material which may of particular interest to you based upon your behaviours i.e. your betting trends and interests. These marketing messages will provide you with information about the products, services, active promotions or offers available to you by the company. Except where we use your personal data for marketing purposes on the basis of your prior written consent and subject to any opt out preferences you notify to us in respect of electronic direct marketing communications, we process personal data for marketing purposes as necessary for the purpose of our legitimate interests in promoting our products and services.

Risk Management: In order to provide the Services to you and for our legitimate purposes, we process personal data to evaluate and manage risks to our business.

Surveys and polls: If you choose to participate in a survey or poll, any personal information you provide may be used for marketing or market research purposes in accordance with our legitimate interests.

Diagnostics, research and development: We use personal information for internal research and development purposes, to help diagnose system problems, to administer our websites, to improve and test the features and functions of our Services, to develop new content, products and services. To carry out testing and analysis. This processing is necessary for the purpose of our legitimate interests.

Telephone Calls Telephone calls to and from our Customer Contact Centre may be recorded for training and security purposes along with the resolution of any queries arising from the service you receive.

Use of Cookies
To find out more about how we use cookies please see our cookies policy.

Personal Data we share with others
We may share your Personal Data within the SportsSpread.com group and with these other organisations:
Law enforcement agencies, regulators and other authorities

  • Credit reference agencies
  • Fraud prevention agencies
  • Identity verification agencies
  • Sports governing bodies
  • Organisations that introduce you to us
  • Third parties you ask us, in writing,(or permit us ,in writing) to share your data with
  • Third parties necessary to provide products or services which you have requested

We may also disclose personal information to other companies within associated or subsidiary companies and to business partners, or successors in title to our business.

Data Transfer Outside the EEA
We will only transfer your Personal Data outside of the EEA where:

  • You have given your explicit consent, or
  • It is necessary for us to set up or fulfil a contract you have entered into with us; or
  • To comply with a legal duty or obligation

If we do transfer your Personal Data outside of the EEA, within the group or to our business partners, we will take measures to ensure it is protected to the same standards as it would be within the EEA by relying on one of the following:

  • The country that is receiving your Personal Data has been found by the European Commission to offer the same level of protection as the EEA. More information can be found on the European Commission Justice website.
  • We will use contracts that require the recipient to protect your Personal Data to the same standards as it would be within the EEA
  • Where the transfer is to the USA and the recipient is registered with Privacy Shield. Privacy Shield is a framework that ensures Personal Data is protected to a level approved by the EU. Read more about Privacy Shield on the European Commission Justice website.

In some instances we may be compelled by law to disclose your Personal Data to a third party and may have limited control over how it is protected by that party.

Your rights over your Personal Data
We will assist you if you choose to exercise any of your rights over your Personal Data, including:

  • Withdrawing your previously granted consent; however, this will not invalidate any previously consented processing
  • Lodging a complaint with any relevant Data Protection Authority
  • Access to your Personal Data that we hold or process
  • Correction of any Personal Data that is incorrect or out of date
  • Erasure of any Personal Data that we process
  • Restrict processing of your Personal Data in certain circumstances
  • Asking us to provide you or another company you nominate with certain aspects of your Personal Data, often referred to as ‘the right to portability’
  • The ability to object to any processing data where we are doing it for our legitimate interests
  • The ability to contest a decision made entirely by automated processing, to express your point of view and to request that a human review the decision

For more information on these rights you can contact dataprotection@sportsspread.com.

Changes to our Data Protection Statement
We may update this policy from time to time, so please review it frequently.
If any material changes are made to this Data Protection Statement we will use reasonable endeavours to inform you in advance by email, notice on the Website or other agreed communications channels. We will communicate the changes to you in advance, giving an appropriate amount of time for you to consider and understand the changes before they become effective.
We will not enforce material changes to the Data Protection Statement without your express consent. If you decline to accept the changes to the Data Protection Statement, or otherwise do not accept the changes within the time period, we may not be able to continue to provide some or all products and services.

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